https:/doyouuse.com

Do You Use Tüketim Ürünleri Sanayi Anonim Şirketi
 

PRIVACY POLICY

Address : Alkent 2000 Mah. Hadımköy Yolu Cad. Demir Lavida Evleri B Blok No:149/1 B Atlas 10-11-12 Number Büyükçekmece / İSTANBUL

Contact : +90 (850) 242 52 40

Website : https://doyouuse.com/

E-Mail : [email protected]

INTRODUCTION

Your security is important to us. Therefore, the personal data you will share with us is protected with care. This Privacy Policy (“Policy”) has been prepared in accordance with the Regulation (EU) No. 679/2016 on the protection of a natural person (“data subject”, “person”), the European Union General Data Protection Regulation (“GDPR”) and the Personal Data Protection Law No. 6698 (“KVKK”) and other national and international legislation.Do You Use Tüketim Ürünleri Sanayi Anonim Şirketi (“Data Controller”, “Company”) aims to provide information on the procedures and principles regarding the collection, processing, recording, organization, storage, adaptation, modification, use, deletion or destruction of personal data of natural persons.

This Policy protects the fundamental rights and freedoms of real persons and their rights, especially in terms of the protection of personal data. Personal data refers to any data belonging to an identified or identifiable real person. These personal data are processed within the framework of the principles of lawfulness, justice, transparency, purpose limitation, data minimization, accuracy, storage, integrity, confidentiality and accountability.

Ensuring the security of the personal data of real persons whose data is processed is one of the primary objectives of the Data Controller. Therefore, the Data Controller takes the necessary measures as much as possible in accordance with the legislation in force at national and international level in order to process the personal data of real persons securely and to prevent or prevent unlawful access to these data.

If the explanations below are not sufficient for you and your requests, you can contact us via the contact addresses in the last section titled "Contact Us". WHO DOES THE POLICY COVER?

This Privacy Policy has been created for our customers, online customers, potential customers, and online visitors who visit our website, with whom we have an e-commerce relationship, in the context of the services/products we undertake to provide.

Data processing activity is carried out by taking into account the data processing status, implementation cost, nature, scope, context and purposes of processing, and the changing possibilities and risks of processing regarding the rights and freedoms of real persons.

2. HOW IS YOUR PERSONAL DATA COLLECTED?

This Privacy Policy explains how personal data is processed when you interact with the Data Controller through the website, when e-commerce processes are carried out, during the website visit, and in the context of payment processes.

 Your Personal Data, generally depending on the services provided by the Data Controller; o Creating a membership on the Website

o Purchasing products without creating a membership

o Carrying out cargo processes and cargo/logistics tracking processes

o Creating an order

o Visiting the https://doyouuse.com/ website

o Carrying out product return processes

o Through "[email protected]" and "[email protected]" e-mails and other communication channels where you convey your requests and complaints regarding services and other issues

o Through financial statements, invoices, sales invoices and similar accounting transactions prepared regarding the services we provide

o Through mandatory cookies and other cookies used in accordance with your permissions on the website of the Data Controller

o Through messages you send to us using online applications (Whatsapp/Zoom/Instagram/Facebook etc.), by accepting their Privacy Policies or, if necessary, through online audio/video calls you make through these applications

o Through marketing activities aimed at carrying out sales processes

o Carrying out logistics activities.

The Data Controller takes appropriate technical and organizational measures to ensure that only personal data necessary for each specific purpose of processing is processed.

The necessary administrative, technical and physical measures are taken as much as possible for the legal reasons explained in detail so that the Data Controller can fully and properly fulfill its contractual and legal obligations. In addition, when you visit and interact with the website, information using cookies and other data collection technologies is also collected. For more information, you can review the "Cookies and Other Data Collection Technologies" section below.

 3. WHAT KIND OF DATA IS PROCESSED?

• Personal data will be processed in accordance with the data processing principles, only to the extent necessary and in some cases where processing is mandatory due to legal requirements or if you consent, in the following cases.
• Your data is processed for the following activities;
• o In accordance with the contract and contract processes; Identity Information (Name and Surname, T.R. Identity Number, Date of Birth, Signature), Contact Information (Address, Mobile Phone, Residence Address, E-Mail Address), Financial Information (Bank Account Information, IBAN etc.), Customer Transaction Information (Shopping Information, Request/Complaint Information etc.), Membership Data, Contract Data (Contract Start and End Date, Delivery Date, Payment and Refund Conditions etc.)
• o In order to contact you for Advertisement, Campaign and Promotion transactions; Identity Information (Name Surname), Contact Information (E-mail and Mobile Phone Information), Customer Transaction Information (Shopping Information)
• o For the execution of financial and accounting transactions; Identity Information (Name Surname, Signature), Contact Information (E-mail, Mobile Phone Information, Residence Address etc.), Financial Information (Bank Account Information, IBAN, Payment Details etc.)

o Activities performed during the visit to the website, cookie preferences and data processed depending on your preferences,

o Data sent via forms on websites or e-mail,

o Personal data received from publicly available sources (e.g. Internet) are processed only to the extent permitted by law.

4. LEGALITY OF PROCESSED DATA

Personal data processing will be processed lawfully only if at least one of the following applies;

• It is expressly provided for in the laws.

• It is mandatory for the protection of the life or physical integrity of the person who is unable to give his/her consent due to a de facto impossibility or whose consent is not legally valid or of another person.

• It is necessary to process personal data belonging to the parties to the contract, provided that it is directly related to the establishment or performance of a contract.

• It is mandatory for the data controller to fulfill his/her legal obligation.

• It is made public by the relevant person.

• Data processing is mandatory for the establishment, exercise or protection of a right.

• Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person.

In the context of Article 6 of the GDPR, it will be processed in accordance with the law.

• The data subject consents to the processing of his/her personal data for one or more specific purposes;

• The processing is necessary for the implementation of a contract to which the data subject is a party or to take steps at the request of the data subject prior to entering into a contract;

• The processing is necessary for compliance with a legal obligation to which the Data Controller is subject;

• The processing is necessary for the protection of the vital interests of the data subject or another natural person;

• The processing is necessary for the performance of a task carried out in the public interest or the exercise of an official authority vested in the Data Controller

• The processing is necessary for the purposes of the interests in question, unless the interests or fundamental rights and freedoms of the data subject that require the protection of personal data outweigh the legitimate interests pursued by a Data Controller or a third party, especially in the case of a child.

It can be processed based on the following conditions.

• The purposes of processing activities can be listed as follows;
• • Fulfillment of the obligation arising from the contract,
• • Fulfillment of sales processes,
• • Follow-up and execution of legal affairs,
• • Execution of after-sales maintenance services
• • Execution of customer relations management processes
• • Marketing, advertising, campaign and promotional activities
• • Follow-up of requests and complaints
• • Ensuring site security
• • Execution of finance and accounting issues
• • Execution of storage and archive activities
• • Execution of logistics activities
• In terms of the connection of the following legal reasons with the purposes;
• o Due to the performance of the contract, the data specified in terms of the contract processes under the title “What Kind of Data is Processed?” through the contract to be concluded for sales procedures are processed based on this legal reason.
• o In some cases, your data is processed with your consent, subject to the condition and condition of obtaining your consent. For example, your data related to this purpose may be processed with your consent in terms of campaign and promotional processes.

YOUR PERSONAL DATA AND OUR WEBSITE

The website and e-mail address of the data controller are the most important means of communication. All kinds of decisions and policies are communicated through these means. Processing of personal data is required for some information and services offered on the website. Unless specifically stated in a privacy statement for a specific processing activity, information is not used for other purposes. Confidentiality agreements have been concluded with suppliers with whom agreements have been made for the establishment and operation of the website in order to properly carry out the necessary security and confidentiality processes.

6. HOW LONG WILL YOUR DATA BE STORED?

Your personal data will be stored for the period that the Data Controller is legally obliged to store. The relevant periods have been determined by taking into account the documentation and storage obligations arising from regulations such as statute of limitations and entitlement periods stipulated in the legislation. The storage periods are specified below. The necessary processes for the data whose storage period has expired are completed in accordance with the procedure and destroyed irreversibly.

Your Personal Data	Storage Period
Personal data processed due to the fulfillment of contractual obligations and the execution of sales processes	Termination of the Legal Relationship + 10 years
Your personal data collected for financial transactions	Termination of the Legal Relationship + 10 years
Marketing, Advertising, Campaign and Promotion Activities	1 Year
Personal data collected from potential customers	1 Year
Information requests	1 Year
Website cookie activities	For the Maximum Browser Duration (Depending on the cookie type)

• 7. TO WHOM AND FOR WHAT PURPOSES IS YOUR DATA TRANSFERRED?
  Personal data is not protected and special quality personal data is not protected; Within the scope of the conditions and maintenance within the scope of the “Personal Data Processing Conditions” specified in the 5th and 6th articles of the KVKK numbered 6698 and the 6th and 9th classes of the GDPR, it is distributed in accordance with the 8th and 9th articles of the KVKK and the 45th - 49th articles of the GDPR.

  The Data Controller ensures the workflow, distribution of finance and accounting works, management in accordance with the legislation, management and management of the works, customer relations management, fulfillment of financial, legal and administrative works for marketing purposes and administrative, technical and physical security practices in accordance with the legislation as much as possible and to the extent consented, the following 3.
  This ability is not processed and managed personally by the Data Controller; "Data Controller to Data Processor Transfer Privacy Agreements" signed "Data Controller Management Software Program" will be transferred to Service Provider and Supplier Companies; Public Institutions and Organizations authorized under the Laws, Judicial Authorities, organized with the necessary administrative scope and with the details specified below.

  It is arranged in detail under the content "Which Data is Processed?", and the processed data;

  o To our Legal Advisor when we have an agreement with the distribution rules in accordance with the distribution legislation for the fulfillment of legal and administrative administration, follow-up and dissemination of legal affairs,

  o To our suppliers and group companies within the relationship agreement in order to increase product service purchase and sale,

  o To e-commerce and accounting software with data centers in Türkiye,

  o To authorized persons, institutions and organizations with information policies within the framework of the Laws for the fulfillment of financial, legal and administrative administration, dissemination of legal affairs, management of the channel in accordance with the legislation,

  to authorized national and international public institutions and organizations and judicial authorities. The third party service providers mentioned above are used to provide the services offered on behalf of the Data Controller and in accordance with the instructions. As part of the maintenance of the systems, service providers may process personal data provided that they have registered frameworks and take security measures. The confidentiality of the permissions of the supplier listed by the Data Controller for the realization of e-commerce is shown below. The relevant security issues and data processing activities can be accessed from the information below.

• https://www.ticimax.com/bilgi-ve-veri-guvenligi-politikasi/

• https://www.ticimax.com/kisisel-verilerin-korunmasina-yonelik-aydinlatma-ve-gizlilik-politikamiz/
• https://www.luca.com.tr/Sayfa/kvkk/70
• https://www.isnet.net.tr/kisisel-verilerin-korunmasi/
• https://www.yurticikargo.com/en/privacy-and-security
• https://www.hepsijet.com/kvkk#kisisel-veriler

8. COOKIES AND OTHER DATA COLLECTION TECHNOLOGIES

Cookies are text files containing small information sent to the browser of the Internet system visit exchange and stored on the computer, tablet, mobile device, etc. Cookies send this information received from the website back to the source website or another website where the cookies are located.

The Data Controller, the relevant personal data obtained with your explicit consent of the online and offline outputs, the size of personalized advertising applications provides various advantages and is used for the purpose of advertising, promotion, sales, marketing, event management, promotion, campaign notification, data enrichment and advertising display through search engines related to personal assistance. In this direction, data management platforms, social media platforms and similar digital advertising platforms and technologies are also used. It cooperates with different companies within the framework of certain contracts for the management of these platforms and receives support from various companies in its services.

The following cookies are used on the website and mobile website according to the purpose of use:

•   Mandatory Cookies: These cookies are necessary for the operation of web sections and cannot be disabled in the systems. They allow the use of features such as navigating the website, setting privacy preferences, performing transactions corresponding to a service request such as logging in or filling out forms.

• Performance Cookies: These cookies are used to record the operating data of web sections. They collect visitors' money information and how the web systems in the administration are characterized. (e.g. whether they receive error messages on web pages)

• Selective Cookies: These cookies allow the website to remember the choices made (such as user name, site language or region of residence) and allow advanced personal features. They can be used to store text sizes, fonts and web page selection, and other storage. The information collected by these cookies may be kept confidential and may not be able to track browsing on other websites. If these cookies are not allowed, some or all of them may not work properly.

Targeting and Advertising Cookies: These cookies are used to create profiles and serve ads that are relevant to your interests. They are also used to help with the functioning of an advertising campaign and to limit the amount of time an ad is seen. This type of cookie is usually placed on advertising networks with the permission of the website owner (e.g. social media sites). Information about your visit to the web system is shared with advertisers and other organizations. If these cookies are not allowed, targeted ads are not experienced on different websites.

 

Cookie Name	Purpose of Cookie	Cookie Storage Period
TicimaxReferer	This cookie stores information about where the user was directed to the site.	7 day
AdvertisementSource	This cookie stores information about which advertising source directed the user to the site.	7 day
LastVisitedProducts	>This is a cookie that stores the products the user browses to direct them to the purchasing step.	7 day
StoreRegionSelection	This is the cookie that stores the region selected by the user to show products by region.	Browser Time
CampaignOffers	This is a cookie that stores the duration of the page browsing to offer special campaigns to the user.	7 day
productComparison	This is the cookie that stores the IDs of the products being compared on sites that offer a product comparison feature.	7 day
Ticimax_Member_Data	It is a cookie that stores the user's registration information in a hashed form.	Browser Time
Ticimax_Cart_SessionID	This is the cookie that holds the cart IDs used to combine logout and login carts.	Browser Time
CultureSettings	If there is a country/language selection on the site, this is the cookie that stores the technical details of the selected record.	Browser Time
TiciPushNotification	>This is the cookie that stores technical data regarding push notifications displayed to the user (display status, etc.).	30 day
>ticimax_PopupSettings	It is a cookie that stores technical data about the pop-ups shown to the user (display status, etc.).	30 day

9. DATA SUBJECT AGE LIMIT

Within the scope of national and international legislation on the protection of personal data, personal data processing can be given in person, provided that the person is at least 18 years old. The consent of the person under this age limit must be given by their legal representative. Within the scope of the GDPR, citizens of European Union countries and persons residing in European Union countries can give their consent to the processing, transfer and other processing of their personal data if they are at least 16 years old. If you are at or under this age, your consent must be given by your legal representative.

10. 11. OTHER ASPECTS OF YOUR PRIVACY AND SECURITY

Data of customers or other persons processed within the Data Controller are confidential. No one may process, use, copy, reproduce, transfer or allow this data to be used for any purpose other than the purposes for which it was processed, in violation of the contract or in violation of the law.

It is undertaken that all kinds of data collected by the Data Controller will be given due care. In this sense, the necessary technical, administrative and physical measures are taken to the extent possible to protect the personal data collected by the Data Controller and to prevent it from falling into the hands of unauthorized persons. In this context, it is ensured that the software complies with the standards, third parties are carefully selected and data protection policies are complied with within the Data Controller. Security-related measures are constantly renewed and developed. In this regard, a continuous protection mechanism is operated by conducting periodic reporting, auditing and analysis processes within the Data Controller. In addition, the necessary internal and external audits regarding the protection of personal data are carried out within the Data Controller in accordance with the requirements of the law. Since audits are carried out in both a planned and raided manner, your data security is protected with periodic checks.

12. CHANGES IN THE POLICY

Changes may be made to this Policy as necessary within the framework of our changing practices and evolving legislation. When significant changes are made to this Policy, updated documents will be published on the website.

YOUR RIGHTS

As a Data Subject, your personal data is protected in accordance with the KVKK and GDPR. In cases where the GDPR falls within its jurisdiction (European Union citizens or residents of the European Union countries where the Service is provided), your rights are as follows;

 

o Right to Information - GDPR Article 15: You have the right to know whether personal data concerning you is being processed and, if your personal data is being processed, you have the right to access the details set out in GDPR Article 15.

 

o Right to Rectification - GDPR Article 16: You have the right to request the rectification of your personal data held by the Controller at any time and for the personal data belonging to the Controller.

 

o Right to Erasure (Right to be Forgotten) - GDPR Article 17: You have the right to request the erasure of your personal data held by the Controller. If the matters referred to in GDPR Article 17 occur, the Controller shall immediately delete your personal data, unless there is another impediment.

o Right to Restriction of Processing - Article 18 GDPR: If you contest the currency of your Personal Data, you have the right to request that the use of your Personal Data be restricted until the accuracy of your Personal Data is confirmed by the Data Controller. If the processing of your Personal Data is unlawful, you have the right to request that the use of your Data be restricted, if the Data Controller no longer needs your Personal Data for the purposes of processing. If you object to processing in accordance with Article 21 § 1 GDPR, you have the right to request that the use of your Data be restricted until it is determined that the legitimate grounds of the Data Controller for processing the Data are balanced against your legitimate grounds.

 

o Right to Data Portability - Article 20 GDPR: You have the right to request that your personal data held by the Data Controller be transferred to another data controller by application. However, this right can only be exercised if the processing is based on consent or is required by contract.

 Right to Object - Article 21 GDPR: You have the right to object to the processing of your personal data, including profiling, on grounds related to your particular situation in accordance with Article 6 § 1 e and f GDPR. The controller cannot process your personal data if it cannot see why a strong process is in place. Where your personal data is processed solely for marketing purposes, you have the right to object at any time to processing for this purpose.

• *There is no automatic decision-making within the meaning of Article 22 of the GDPR.

• The Data Owner has the right to object to the processing of personal data at any time for reasons arising from special circumstances. (Article 21 of the GDPR) If the Data Controller cannot demonstrate compelling legitimate reasons for data processing activities that outweigh interests, rights and freedoms, or if the processing does not serve to assert, exercise or defend legal claims, personal data processing processes may be stopped.
• Within the framework of Article 11 of the KVKK, the relevant person may always apply to the data controller and request;
• • To learn whether their personal data has been processed,
• • To request information about their personal data if they have been processed,
• • To learn the purpose of processing their personal data and whether they are used in accordance with their purpose,
• • To know the third parties to whom personal data is transferred domestically or abroad,
• • To request correction of personal data if it is processed incompletely or incorrectly,
• • To request deletion or destruction of personal data,
• • To request notification of the procedures regarding correction, deletion or destruction of personal data to third parties to whom personal data is transferred,
• • To object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
• • To request compensation for the damages in case of damages due to unlawful processing of personal data.

• You can only send your requests to the Data Controller via the e-mail address registered in our system to object to the processing of personal data via the e-mail address [email protected]. However, it should be noted that for some requests, services may not be provided due to data processing failure or may not be provided as agreed.
• According to the “Communiqué on the Procedures and Principles of Application to the Data Controller”, you can send it in writing to the address of doyouuse.com (Do You Use Consumer Products Industry Joint Stock Company) Alkent 2000 Mah. Hadımköy Yolu Cad. Demir La Vida Evleri B Blok No: 149/1 B Atlas 10-11-12 Numara Büyükçekmece / İSTANBUL, signed with a “secure electronic signature” and sent to [email protected] via Registered Electronic Mail (KEP). If you believe that we have violated the GDPR in the processing of your personal data, you have the right to lodge a complaint with a supervisory authority, for example, the data protection authority responsible for your place of residence, place of work or the place where the data protection violation occurred. (GDPR Article 77)

13. CONTACT US

Your Personal Data is processed by Do You Use Consumer Products Industry Joint Stock Company, which operates at Alkent 2000 Mah. Hadımköy Yolu Cad. Demir La Vida Houses B Block No: 149/1 B Atlas 10-11-12 Büyükçekmece / İSTANBUL and is considered as the "Data Controller".

Address: Alkent 2000 Mah. Hadımköy Yolu Cad. Demir Lavida Houses B Block No:149/1 B Atlas 10-11-12 Numara Büyükçekmece / İSTANBUL

Contact: +90 (850) 242 52 40

Website: https://doyouuse.com/

E-Mail: [email protected]